You try to select a word and find yourself drawing a rectangle. It is not your PDF reader misbehaving: the document simply contains no text. Here is how to confirm it and how to fix it.
In the vast majority of cases there is a single reason: that PDF contains no text, but the photograph of a page.
This is what happens when a paper document goes through a scanner or is photographed with a phone. The resulting file carries the .pdf extension and opens like a PDF, but inside there is one image per page. The words you read without difficulty are, to a computer, merely light and shade: they do not exist as characters, so they cannot be selected, searched or copied.
The same applies to faxes, receipts digitised years ago and documents produced by older systems that print to an image.
Before looking for solutions it is worth making sure that this really is the problem.
Recognition adds text on top of the image: the look of the page stays identical, but the content becomes usable.


Once the text has been recognised, all the operations that were failing become available again.
No OCR is infallible, and the quality of the result depends almost entirely on the original scan.
There is a second, less frequent reason why selection may not work.
Some PDFs do contain real text but carry restrictions that forbid copying: these are the permissions set by whoever created the document. In that case the text highlights but copy and paste produces nothing, or the reader explicitly warns that the operation is not allowed.
That is a choice made by whoever produced the file, and it should be respected. If you are the author of the document, you can review the settings following the guide on how to protect a PDF, where the Allowed actions section governs text copying.
The questions that come up most often on this topic.
No: the original image stays in place and the recognised text is overlaid invisibly. The page looks exactly as before, but it is now selectable.
No. The recognition engine is bundled with the extension and works on your computer: OCR runs completely offline.
10 languages are included, all available offline, plus the automatic option that loads them all. The details are in the guide on OCR.
Never. That is precisely the difference from online OCR services, where the file — often a personal document — is sent to a third-party infrastructure.
Install the extension, open the scan and run recognition — without sending the file online.